Terms & Conditions
Once Classic Escapes has made the bookings we will endeavour to hold them on a provisional basis for you for 21 days to give you time to make a decision. Booking policies differ from property to property in the various countries we offer holidays to. Thus, this provisional policy is a guideline but may change.
Once we have received a non-refundable deposit of 30% of tour fare, we will confirm the arrangements. When we confirm to you in writing, then your booking is confirmed and accepted by us.
Once the booking is confirmed, we will send you a copy of our pre-tour information for your holiday. Please ensure that you also take out full travel insurance when the deposit is paid.
Final payment is due to Classic Escapes no later than 60 days prior to departure. On receipt of your full payment, we will issue vouchers etc.
If the booking is made less than 60 days prior to arrival, the booking requirements will be advised to you accordingly.
Please be advised that despite booking being confirmed, unless flights are paid for in full at time of booking, they remain subject to current Industry and Aviation Fuel Increases, including exchange rate fluctuations and if any flights have been quoted and booked on your behalf by Classic Escapes, industry related fuel increases may be experienced. The client/agent will be liable for fuel surcharges unless they have been settled in full upon to guarantee the price which is only valid for 24 hours upon quoting.
After payment of the deposit invoice your booking is confirmed and the balance will be due 6 weeks prior to arrival (unless booking is within 60 days).
Upon final payment you will be issued with your final details, vouchers and air tickets (if applicable).
Guests are welcome to settle payment by means of a bank transfer. In this instance the amount will be converted by your bank on presentation of the invoice. ALL bank charges are for the guests account.
Classic Escapes' quotations are based on anticipated costs and are subject to change should the anticipated costs increase due to circumstances outside the control of Classic Escapes.
Government Taxes & Imposts
Any increase in government taxes affecting costs included in the tour price will be passed onto and paid for by the client. Any increase in the tour price due to a government tax rate hike or institution of a new tax or impost shall not be sufficient grounds for any refund of fees already paid for the tour, or for the cancellation of a booking for a tour.
Cancellation fees are levied when guests cancel confirmed reservations.
We strongly recommend cancellation and curtailment insurance be purchased due to any unforeseen circumstances such as flight delays, baggage loss or ill health.
Once the tour has commenced, refunds will not be made for tours, meals or other special activities that are missed by the client.
If you are a "no show," at the stipulated time of departure of the tour, without having given Classic Escapes any notice, Classic Escapes shall be entitled to treat your reservation as cancelled and the provisions of cancellations shall apply. (Please note that if the reason for cancellation falls within the terms of any holiday insurance policy held by you, such charges will normally be refunded by the insurance company, subject to the terms of the insurance).
Itinerary Variations & Transfers
While every effort is made to keep to all published itineraries, Classic Escapes reserves the right to make changes for the Client's convenience, eg. in some cases, weather conditions can necessitate an alteration in the tour itinerary and this does not constitute any reason for refund.
Visa / Inoculations
Visas and immunisation requirements vary from country to country and up-to-date information should be obtained from your local health department and consulate. The risk of not being able to commence or continue with the tour as a result of defects or deficiencies in visas or immunisation, rests exclusively with the client.
Passports & Travel Documentation
An unabridged birth certificate is required for all children travelling under the age 18 years old to South Africa.
Flights & Airline Responsibility Clause
Classic Escapes and the company staff are not responsible for any airline schedule or airfare changes, cancellations, overbooking or damage or loss of baggage and property to the extent that such items are beyond its control. Any and all claims for any loss or injury suffered on any airline must be made directly with the airline involved and not Classic Escapes. Air schedule changes may necessitate additional nights being added to your tour. Provided these schedule changes are beyond the control of Classic Escapes, any resulting additional costs must be borne by the guest. Classic Escapes cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.
Medical Information / Liability Release
Not Included in Itinerary
Insurance & Liability
Classic Escapes may, at its discretion and without any liability or cost to itself, at any time cancel or terminate a passenger's reservation and in particular without limiting the generality of the foregoing it shall be entitled to do so in the event of the illness or the illegal, unlawful or incompatible behaviour of the passenger, who shall in such circumstances not be entitled to any refund.